I saw the post liked below on the list from a few years ago but was wondering if this was still relevant for newer (3.8.1) builds of RT. I didn't want to go and mess up my database unless someone has used it or knows of something else that may work better.
http://www.gossamer-threads.com/lists/rt/users/53073 I've got a bugzilla install that served as a ticketing system for the last 5+ years and we're moving to Request Tracker now. Thanks, Keith -- Keith McDermott Desktop Support Specialist - PCN Physics Department, Purdue University Web: http://www.physics.purdue.edu/pcn E-mail: [EMAIL PROTECTED] Phone: (765)496-2202 Address:525 Northwestern Avenue West Lafayette, IN 47907 Check out our new documentation at: http://www.physics.purdue.edu/PCN/doc/wiki _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
