Did you restart apache? Changes to RT_SiteConfig don't take affect until a restart of the web service.
Keith McDermott Desktop Support Specialist - PCN Physics Department, Purdue University Web: http://www.physics.purdue.edu/pcn E-mail: [EMAIL PROTECTED] Phone: (765)496-2202 Address:525 Northwestern Avenue West Lafayette, IN 47907 Check out our new documentation at: http://www.physics.purdue.edu/PCN/doc/wiki Steffen Tronstad wrote: > > I’ve changed $rtname in RT_SiteConfig and even RT_Config, but my > outgoing emails still tags themselves with > There is no need to reply to this message right now. Your ticket has been > assigned an ID of [_www.__veryverylongdomainname__.no_ > <http://www.veryverylongdomainname.no> #7]. > > Is there any other place I need to change this string? > > Med vennlig hilsen / with kind regards > > ***Steffen Tronstad* > > P please don't print this e-mail unless you really need to. > > ------------------------------------------------------------------------ > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com