On Mon 8.Dec'08 at 14:25:19 -0500, Mark Grob wrote: > I have an issue with the date/time stamp on a ticket at generation. It > appears to still use GMT on the Database side (MySQL) even after I > configured RT_Config.pm to Eastern (US) Standard Time? That's correct. RT uses GMT internally so that when you set your local timezone, the dates shift in the UI but aren't _wrong_. > I clear Mason Data and rebooted Apache still records new tickets as > GMT instead of Eastern. > > Any suggestions? > > Version is 3.6.x (heavly modified) of RT + RTFM. (When you come up to 3.8, your users will all be able to set their own timezones independently, which is another important reason to keep internal dates in something 'standard') -Jesse
pgpIYZ7w4WBcC.pgp
Description: PGP signature
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com