--- On Tue, 1/6/09, Joseph Spenner <[email protected]> wrote: From: Joseph Spenner <[email protected]> Subject: [rt-users] RT2.0.15 to RT3.8.1 To: [email protected] Date: Tuesday, January 6, 2009, 10:48 AM
I successfully migrated a RT 2.0.15 system to RT 3.8.1. Everything worked quite well, with only 2 small stumbling blocks: 1) The importer didn't like to import tickets/queues that were disabled. So, I re-enabled all the queues, did a new dump/import. All went well. 2) I had to modify how mysql started: --max_allowed_packet=128M as recommended at http://wiki.bestpractical.com/view/PgToMySQL to get rid of a 'max allowed packet' error I got. What is the recommended max_allowed_packet size for RT3? Is there a performance hit making it too big, as I set above? The default value (16M) would cause a failure during the import, but I'm not sure how it would behave now that the import is finished. I don't want it to crash later though. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
