I have an RT 3.8.1 install and I have been noticing that every once and a while, when an update to a ticket is sent in, the subject of the ticket gets changed to include subject tag at the end.
The very last update to the ticket that this just happened to is: Wed Jan 07 10:28:56 2009 RT_System - Subject changed from 'Reset password for account xxxxxxx' to 'Reset password for account xxxxxxx [RT - General #3166]' The raw headers of the email that was sent in has the subject line "Re: [RT - General #3166] Reset password for account xxxxxxx" Does anyone have any clues as to what might be causing this? -- Steven Kreuzer http://www.exit2shell.com/~skreuzer _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
