ok i find a solution. i edit file : /usr/share/rt3/html/Ticket/Create.html
find this on line 48 : <& /Elements/Header, Title => loc("Create a new ticket"), onload => "hide(document.getElementById('Ticket-Create-details'));" &> i remove the ";" to have this : <& /Elements/Header, Title => loc("Create a new ticket"), onload => "hide(document.getElementById('Ticket-Create-details'))" &> and now i have the fckeditor visible (but reduced by default...) in case it can help, i have RT3.8.1 from YUM rpm for Fedora 10... Remy Berrebi wrote: > well i can see this on my error console : > > Erreur : missing ) after argument list > Fichier Source : http://localhost/rt3/Ticket/Create.html?Queue=1 > Ligne : 67, Colonne : 67 > Code Source : > doOnLoad(hide(document.getElementById('Ticket-Create-details'));); > > > but i changed nothing on template or html ... > > > Stefan Hornburg (Racke) wrote: > >> Remy Berrebi wrote: >> >> >>> hi everyone, >>> >>> on my side, i installed a fresh 3.8.1 version of RT and i can not see >>> anywhere fckeditor menu-bar, is there a documentation or something i >>> miss about it? >>> >>> i even try to put "Set($MessageBoxRichText, 1);" but nothing change... i >>> test my RT with firefox 3 on linux and IE6 on linux... >>> >>> any help will be appreciate, >>> >>> >> Check your JavaScript error console first (and look at the HTML source >> code where you see a trace of fckeditor). >> >> Regards >> Racke >> >> >> >> >> > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: sa...@bestpractical.com > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com