I have a ticket in the Support queue that has both the 'External' and 'Internal' client types in a custom multi-select field. When I run the following search:
Queue = 'Support' AND 'CF.{Client}' LIKE 'Internal' AND 'CF.{Client}' LIKE 'Internal' I expected to get the ticket back, but instead I get 0 tickets. Is this valid behaviour from RT's perspective? Should I be searching in some other way to return the ticket when it has a CF set to two values?
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