There must be a configuration setting with the Perl mailtools
package. I have 3.8.1 stock and it forwards in MIME format. I just
tested...
Subject: Fwd: Re: [Abuse #6] [SpamCop (http://www.coyotepoint.com/) id:
3809219478]Gen-xit Netgear CISCO 3COM MRV Transition
Date: Tue, 27 Jan 2009 10:56:24 -0800
Content-type: multipart/mixed; boundary="----------=_1233082584-11855-2"
This is a multi-part message in MIME format...
------------=_1233082584-11855-2
This is forward of transaction #144 of a ticket #6
------------=_1233082584-11855-2
Content-Type: message/rfc822
Content-Disposition: attachment
Content-Transfer-Encoding: binary
Content-Description: forwarded message
...etc
On Jan 27, 2009, at 5:54 AM, Alan Cheng wrote:
I am attaching the original email below to show that the attachment
"forwarded message.eml" is uuencoded. Perhaps there is an option
somewhere to change this to MIME encoding instead? The uuencoded
portion was modified a little bit to protect the content since this
is a real ticket in our system.
Message-ID: <200901271347.n0rdluiv022...@rt.ias.edu>
To: <che...@ias.edu>
Cc:
Subject: Fwd: [NET #774] TEST ONLY
From: <ne...@ias.edu>
Date: Tue, 27 Jan 2009 08:47:30 -0500
X-OriginalArrivalTime: 27 Jan 2009 13:47:33.0882 (UTC)
FILETIME=[CE69DDA0:01C98085]
This is forward of transaction #5167 of a ticket #774
begin 666 forwarded message.eml
M0V]N=&5N="U4>7!E.B!T97AT+W!L86EN.R!B;W5N9&%R>3TB+2TM+2TM+2TM
M+3U?,3(S,c4...@r-"TX.#$P+38R(@T*0V]N=&5N="U4<F%N<V9E<BU%;F-O
M9&en...@8fen8711233545aghnfgeryeyt344#$n, T*6"U-86EL97(Z($U)
M344M=&]O;',@-2XT,c...@*$5n=&ET>2 U+C0R-BD-"E-U8FIE8W0Z($0F22!7
M96(@4V5R=F5R($)A8VMU< T*1G)O;3H@,C(-"D-O;G1E;G0M3&5N9W1H.B P
$#0H-"@``
`
end
Thanks,
Alan
Alex Young wrote:
Does the email display properly in Thunderbird for you?
I have forwarded and email and been able to open it in Outlook
fine, but Thunderbird remains a problem.
-----Original Message-----
From: Jesse Vincent [mailto:je...@bestpractical.com]
Sent: 26 January 2009 18:18
To: Alex Young
Cc: RT Users
Subject: Re: [rt-users] Ticket Forward Problem With Thunderbird
We are currently running RT-3.8.1. It appears that the email
content
(message.eml) is uuencoded when RT forwards a ticket. Thunderbird
doesn't seem to like this and cannot display the forwarding
email. Is
there a way to configure RT to do MIME encoding instead? Any
suggestions are greatly appreciated.
Hm. It sure seems to be doing MIME encoding by default for me:
It adds a single message/rfc822 part containing the original MIME
message.
-> 1 I <no description> (0.1K) (text/plain, 7bit, us-ascii)
2 A forwarded message (4.7K) (message/rfc822, binary, )
3 I â”â€> <no description> (2.2K) (multipart/mixed, 7bit, )
4 I âœâ€> <no description> (0.6K) (text/plain, 8bit, utf-8)
5 I â”â€> <no description> (1.3K) (text/html, 8bit, utf-8)
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: sa...@bestpractical.com
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
--
Alan Cheng <che...@ias.edu> +1 609-734-8169
UNIX Systems Administration Institute for Advanced Study
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: sa...@bestpractical.com
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
--
Jo Rhett
Net Consonance : consonant endings by net philanthropy, open source
and other randomness
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: sa...@bestpractical.com
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
