I'm also having this issue. Does anyone know how to limit which users show up in the Query Builder?
Thank you, Micah Gersten onShore Networks Internal Developer http://www.onshore.com anusiak wrote: > I am a begginer RT administrator, and we are using RT with our company's user > support system. We have about 100000 or more e-mail addresses/users in RT > database at the moment, and trying to enter search engine, run simple > search or bulk update causes all of those e-mail addresses to load (which > takes approximately 20-30 minutes) before we can do anything. Is there any > way to configure RT not to load all of those data? I would appreciate any > help. > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
