On Sat, Jan 31, 2009 at 08:51:58PM +0500, Rana Tanveer wrote: > Hi RT Users/Admins > > I have upgraded my RT from 3.6.5 to 3.8.1 after reading UPGRADING.mysql and > other relevant documents. it seems working fine now. > > but i am facing one problem. when i create new Queue and assign its > user/group rights to users/groups it is not visible to that particular > users/groups in "New Ticket in" Drop Down, dont know why. > > can some one guide me as i am suffering from disaster. >
In 3.6.7 (as I remember) and over, there is caching of queues (which make RT really faster), users have to logout to see newly created queues. (or you can clear their sessions on server side) _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
