SELECT * FROM ACL WHERE RightName = 'OwnTicket'; paste here
It can be a role on a queue. On Mon, Feb 2, 2009 at 3:33 PM, Christopher Kunz (Filoo GmbH) <ch...@de-punkt.de> wrote: > Emmanuel Lacour schrieb: >> you seems to gave OwnTicket right to everyone or unprivileged users, >> check your permissions. > > Currently, global Group Rights are as follows: > > Everyone: CreateTicket > Privileged: ShowOutgoingEmail > Unprivileged: CreateTicket, ReplyToTicket, ShowOutgoingEmail, Watch > Requestor: CreateTicket, ModifyTicket, ReplyToTicket > All other relevant groups: No rights granted. > > For testing, I have now removed ShowOutgoingEmail and Watch from the > Unprivileged group and the behavior does not seem to have changed. > > I have checked queue-specific groups and there are no additional default > privileges. > > Any other ideas? > > Regards, > > --ck > > -- > Christopher Kunz | Geschäftsführung | ch...@filoo.de > Filoo GmbH | Tilsiter Str. 1 | 33449 Langenberg | HRB4355 AG Gütersloh > Geschäftsführer: S.Grewing | J.Rehpöhler | C.Kunz > Hotline: 07000-3378658 | Fax: 01805-963951172 (jew. 14 ct./Min.) > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: sa...@bestpractical.com > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- Best regards, Ruslan. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com