On Feb 2, 2009, at 9:54 AM, Jesse Vincent wrote:
> This is the subject-token extraction kicking in. It's designed to let
> two RT's talk to each other. There's a global scrip.
>
> I'm not sure why it would kick in for your own RT's tag though.
> Patches
> gratefully appreciated.
Okay, so it seems that my problem was that I gave every queue its own
separate subject line tag, but didn't add each one of these to
$EmailSubjectTagRegex.
I assume I need something like this?
Set( $EmailSubjectTagRegex, qr/\Q($rtname|Abuse|IPadmin|Security)\E/
i );
Likewise, I assume that if I got off my butt and created a patch which
set this list based on all of the configured subject tags you'd be
okay with that?
--
Jo Rhett
Net Consonance : consonant endings by net philanthropy, open source
and other randomness
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: sa...@bestpractical.com
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
