I haven't seen even a suggestion of this in the documentation, but I  
figured I'd ask before assuming.  Is there any ability for a person to  
become 'offline' for a bit?

Motive:  a person is set up to be a Watcher of dozens of tickets and/ 
or queues.  Person goes on vacation and doesn't want all this e-mail.   
Without going to find every queue and ticket they are watching, we'd  
like to 'disable' e-mail to the person for a period of time.

Likewise we could use the same feature for NOC shift workers...

I don't much care about implementation.  Hours worked, disable status,  
etc.  Just give me some function to do this ;-)  Better yet if the  
person can do it for themselves.

-- 
Jo Rhett
Net Consonance : consonant endings by net philanthropy, open source  
and other randomness


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