On Thu, Jan 29, 2009 at 05:41:57PM +0100, Lars Kristian Klykken wrote: > Users are properly authenticated on the web interface, and they also > have no problem sending mail to RT, as long as they're using the email > address defined in RT at createtime (or modified manually in the > preferences), but as soon as they try to send an email to RT with one of > the LDAP defined aliases (specified as 'mail' objects) it will be > bounced with the reason 'Name in use'.
I have now solved this issue by rewriting the aliases through an LDAP lookup on the MTA on the RT server. In this case, Postfix. main.cf: local_header_rewrite_clients = hash:/etc/postfix/smtpservers sender_canonical_maps = ldap:/etc/postfix/canonical-ldap.cf canonical-ldap.cf: server_host = ldap.example.com version = 3 search_base = o=example.com query_filter = mailalternateaddress=%s result_attribute = mail domains = example.com .../Bosse -- Lars Kristian (Bosse) Klykken, Senior Engineer Tel. +47 22963068 Server Operations / IT Division Fax. +47 22696355 Norwegian Meteorological Institute, Oslo http://www.met.no _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
