On Mon, Feb 16, 2009 at 06:11:30PM -0600, Joel Schuweiler wrote: > Here's the scenario: > > 1) A User has a custom field called Billable with two choices, yes, and > no. > 2) User creates ticket > 3) Scrip checks Billable and sets ticket billable if user is billable > > > I'm having a bit of trouble figuring out how I can access the custom > field belonging to the user however, anyone have thoughts on this? >
Something like this I think: my $billable = $self->TransactionObj->Creator->FirstCustomFieldValue ( 'Billable' ); _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
