> > > I have a question: "OwnTicket" right involves "StealTicket"??
StealTicket means you can take ownership of a ticket someone else owns. OwnTicket is "who's allowed to own the ticket at all" _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
