+1 PS : I had to make my own reports / graphs with direct Mysql queries and gnuplot to have exactly what I wanted.
On Tue, 2009-02-24 at 12:17 +0000, Steven Platt wrote: > Calvin, > > We're using a version of RTx::Statistics on RT v3.6.2. > It's partly working. Histograms are OK, but the line graphs (Tkts per > day, Multiple Qs, Time to resolve) display constant values across the > entire graph. I think the query is gathering data just from the latest > date rather than as an array across the date range, but we don't make > great use of the package and so haven't seen this as a priority fix. > > The default RT reports get more use than RTx::Statistics charts. > > Steve > Bioinformatics > Health Protection Agency > > > -----Original Message----- > From: rt-users-boun...@lists.bestpractical.com > [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Calvin > Chiang > Sent: 24 February 2009 12:00 > To: rt-users@lists.bestpractical.com > Subject: [rt-users] anybody using RTx::Statistics > > anybody using RTx::Statistics package? > I'm on 3.8.2. seems like the last dev on this package was done in 2006. > Just wondering if anybody's got it up and running nicely? > -- Oleg Sladkoff KELKOO - Service Architect oleg.sladk...@yahoo-inc.com Yahoo messenger : Kelkoooleg tel : +33 (0)476848147 gsm : +33(0)675768532 _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
