Hello, Since my migration from 3.6.6 to 3.8.2, I get this message for requests from new users :
RT could not load a valid user, and RT's configuration does not allow for the creation of a new user for this email (xxxx.x...@xxx.com). You might need to grant 'Everyone' the right 'CreateTicket' for the queue incoming. And of course, I have this right on the "incoming" queue. How can I fix this ? Thanks! -- L.B. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com