> -----Original Message----- > From: rt-users-boun...@lists.bestpractical.com > [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf > Of Tom Lahti > Sent: Friday, February 27, 2009 12:56 PM > To: Joel Schuweiler > Cc: rt-users@lists.bestpractical.com > Subject: Re: [rt-users] REST add/update a user > > Joel Schuweiler wrote: > > Hrm... I thought xml was standard when doing rest, is this > not the case? > > Is there a method to get rt to handle xml for bother get/post ? > > Nope. RT uses RFC822 formatted forms, not XML. You can > write a library that transforms your XML into the forms and > vice versa, if you want to code to XML for some reason. > > But if you are coding in perl, just use RT::Client::REST from > CPAN. If you are coding in ruby, wait a week or two and I'll > be open sourcing a gem. If you are coding in something else > -- write your own. ;)
Can we please get some example code for this up somewhere so those of us that have automated employee fulfillment workflows can integrate this fairly easily? At the moment, I've a JSP utility that is used to create new users, and I'd like pre-instantiate the RT user for them (While we do use the ExternalAuth LDAP integration, the user still needs to login once for IT to add them to the proper queue...) -- Gary L. Greene, Jr. IT Operations Minerva Networks, Inc. Tel: (408) 240-1239 Cell: (650) 704-6633 _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
