We just had a user pull a search of 100+ tickets, go to Editable Text then realize he was on the wrong screen and for unknown reasons click "Upload" to get off the screen. This pushed changes onto all the tickets, and sent an e-mail to every ticket requestor with no content.
BURP. Um, not so good. Honestly I would consider this a bug, even though it was Stupid User Action. In the short term, can I disable this function without hacking the page source? (I've already done that, I'd prefer to undo that and Do It Right if possible) -- Jo Rhett Net Consonance : consonant endings by net philanthropy, open source and other randomness _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com