Yes, I have seen this. I emailed the list last month about it. http://www.gossamer-threads.com/lists/rt/users/83156
It only happens when the WYSIWYG editor is enabled. -----Original Message----- From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Yadavalli Aditya Sent: 09 March 2009 06:52 To: rt-users@lists.bestpractical.com Subject: [rt-users] Email Attachment problem Hello Gurus, We have recently upgraded to RT 3.8.2. After the upgrade we are seeing issues with email attachements. Whenever we reply from RT attaching a file, we are seeing the attachment contents as the body of the reply email,also we are seeing body text coming as an attachment to the same email. Please let us know whether any of yoy has experienced this and already fixed the issue. Thanks, Aditya _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com