hanane ourdani wrote:
> Hi everyone,
>
> Please is there a way to generate ticket automaticlly when i chose a value
> of a custom field in an other ticket.
You can write a new scrip that happens on condition "On Transaction" and do
my $TicketObj = RT::Ticket->new( $session{'CurrentUser'} );
somewhere in the scrip.
I don't write many scrips so others can provide more details if you need them.
--
-- ============================
Tom Lahti
BIT Statement LLC
(425)251-0833 x 117
http://www.bitstatement.net/
-- ============================
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: sa...@bestpractical.com
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
