Derek Cunningham wrote, On 3/20/09 10:45 AM: > I thought this was solved, but I was wrong - see below: > > On 3/11/09 2:02 PM, "Bill Cole"<rtusers-20090...@billmail.scconsult.com> > wrote: > >> Now the bad case: >> >>> Mar 10 08:56:51 rt3-curis-com postfix/pickup[214]: 6D778843F4: uid=70 >>> from=<www> >>> Mar 10 08:56:51 rt3-curis-com postfix/cleanup[231]: 6D778843F4: >>> message-id=<rt-3.8.1-228-1236689811-14.30085-...@curis.com> >>> Mar 10 08:56:51 rt3-curis-com postfix/qmgr[219]: 6D778843F4: >>> from=<w...@rt3.curis.com>, size=998, nrcpt=1 (queue active) >>> Mar 10 08:56:51 rt3-curis-com postfix/pickup[214]: 7C66B843F5: uid=70 >>> from=<www>
HINT! [big snip] > I figured out that it is trying to send email to the user "www", No, it isn't. > which is > the problem!!! No, it isn't. > So, where is RT making the decision to add www to the bcc > list? It isn't. > rt3:/etc/postfix root# mailq > -Queue ID- --Size-- ----Arrival Time---- -Sender/Recipient------- > D97C288D82 1416 Fri Mar 20 10:10:14 www > de...@curis.com > j...@curis.com > rcur...@curis.com > > -- 1 Kbytes in 1 Request. > > rt3:/etc/postfix root# sendmail -q > rt3:/etc/postfix root# mailq > -Queue ID- --Size-- ----Arrival Time---- -Sender/Recipient------- > D97C288D82 1416 Fri Mar 20 10:10:14 www > de...@curis.com > j...@curis.com > rcur...@curis.com > > -- 1 Kbytes in 1 Request. > rt3:/etc/postfix root# Look at the mail log, which should tell you what happened when you ran sendmail -q. Also 'man mailq' or consider what the header on the 4th column in the mailq output might mean about the content of the 4th column. You may want to configure RT so that it uses something other than 'www' but using that address is unlikely to be a cause for slow deliveries. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
