> Using check boxes and radio buttons will be easier for our users to > manipulate. Has anyone done this or do you have any suggestions?
You can certainly do this with RT using custom fields, but not "multiple screen" where the state transfers from one page to the next. It would all be one screen. If you wanted multiple screens, you could still do it with a custom web front end that uses RT's REST interface to store all the data from all pages to one ticket. -- -- ============================ Tom Lahti BIT Statement LLC (425)251-0833 x 117 http://www.bitstatement.net/ -- ============================ _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com