Hi, The direction of priority from 0 - 99 and consequently the escalation process does not fit with our model and I would like to change it so that 0 is highest is this possible.
Regards Simon Simon Dray Customer Support Engineering ANT Software Limited Cambridge Business Park, Cowley Road, Cambridge CB4 0WZ, UK Tel: +44 1223 716400 Dir: +44 1223 716476 Email: simon.d...@antplc.com<mailto:simon.d...@antplc.com> * ANT LEGAL DISCLAIMER * This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. They may contain legally privileged information, and may not be disclosed to anyone else. If you have received this email in error please notify the sender and delete all copies from your system. ANT plc and ANT Software Limited are registered in the United Kingdom at Cambridge Business Park, Cowley Road, Cambridge, Cambridgeshire CB4 0WZ, United Kingdom. The registered number for ANT plc is 5372859 and for ANT Software Limited is 2822565.
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