Since I started RT, I've always gotten these three comments from mysqltuner
[!!] Temporary tables created on disk: 30% (354 on disk / 1K total)
[!!] Table cache hit rate: 18% (40 open / 222 opened)
General recommendations:
     Reduce your SELECT DISTINCT queries without LIMIT clauses

Is there a way to help the above metrics and reduce the select disticnt queries 
thing?  Are these code-level changes or just more/better usage by our staff?  
If it's a usage thing, what things should we stop doing and what should we 
start doing?

If the answer is to have better/more index in MySQL (a recommendation I've seen 
many times on this list), could you please also include a recommendation on the 
index itself?  I don't know what indexes to create.

RT382, MySQL 5.077, Apache 2.2.11, mod-perl 2.04, mysqltuner 1.00, OpenBSD 
4.4-STABLE, 2.5GB RAM, 3GB swap.  Machine dedicated to RT.

Thank you,
PH

--
Paul Hirose          : pthir...@ucdavis.edu : Sysadm Motto: rm -fr /MyLife
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