Michael Mai wrote: > Hi, > > I have an user that has multiple email addresses and would like to send in > requests from all of them. From example: > > asm...@company.com > asm...@gmail.com >
If it is only one person that needs this functionality, simply merge the two autocreated users (I believe this is included in 3.8.x - if not, install RT::Extension::MergeUsers from cpan). This way, mail sent from either account will result in the same requestor assigned. > Currently I have AD working fine but don't want to set up another Auth > source. How can I do this? > > Thanks > > Michael Mai > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: sa...@bestpractical.com > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- Drew Barnes Applications Analyst Network Resources Department Raymond Walters College University of Cincinnati _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com