I find it very interesting that you can't see the requestor -- just the CC receipients of a ticket, when you reply to a ticket. Is there a strong reason for this?
Would a patch which put the requestor on the right of the Comment/ Reply select box for viewing be accepted? -- Jo Rhett Net Consonance : consonant endings by net philanthropy, open source and other randomness _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
