Alle,
Is the only way to change 'Subject: [{$rtname} #{$Ticket->id()}]' to
'Subject: [{$Ticket->QueueObj->Name} #{$Ticket->id()}]' to modify
/lib/RT/Action/SendEmail.pm? We seen the stuff on BrandedQueues but we
cannot get it to work with 3.6.6.
Best Regards,
Camron
--
Camron W. Fox
Hilo Office
High Performance Computing Group
Fujitsu Management Services of America, Inc.
E-mail: cw...@us.fujitsu.com
Phone: (808) 934-4102
Cell: (808) 937-5026
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