On Tue, Apr 28, 2009 at 1:38 PM, Tom Lahti <t...@bitstatement.net> wrote:
> You need another alias for comments, that uses "--action comment" instead of > "--action correspond" as an option to rt-mailgate. Ah, right. Ok, and when we want to comment on tickets we'll send an email to comme...@ourcompany.com instead of replying to the ticket. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
