Hello, I'm currently looking for a solution to keep record of everything in the company I work for.
As of today, RT is the solution I decided to give a try and present to the head offices. But my only problem now is in the email config. For info I decided to set up a Ubuntu server and use Postfix as the mailing system. The company I work for has decided to use Google Apps services, including the email boxes. So if I want to get RT working with everything I should definitely get along with Goolge services. So far, I'm already used to deal with GNU/Linux systems for desktop computing or lightweight LAMP servers. But frankly I have no knowledge in email servers and Ticketing Systems. Since I'm still in the testing phase I'm using a GMail account to deal with this but I barely understand how to configure postfix so that rt-mailgate can communicate via Google. I tried and followed several how-tos to configure Postfix with Google Apps without success. The one that seemed promising is this one: http://bookmarks.honewatson.com/2008/04/20/postfix-gmail-smtp-relay/ So, I'm looking for some help for getting everything running smoothly. Best regards, Vincent -- Vincent Beau vinc...@4pm.ie _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com