This is what i have done.
1) I have RT installed in a zone. Mail is working. From with in RT, if i send
an email it will get to the person.
So i have RT working with my mail server.
On my mail server I added these lines to my aliases file.
I have the following in my /etc/mail/aliases:
rt: "|/opt/rt3/bin/rt-mailgate --queue HelpDesk --action correspond --url
http://myhost.mydomain/rt3/";
rt-comment: "|/opt/rt3/bin/rt-mailgate --queue HelpDesk --action comment
--url http://myhost.mydomain/rt3/";
on my RT server
I have in the /etc/aliases
HelpDesk: "|/opt/rt3/bin/rt-mailgate --queue HelpDesk --action
correspond
--url https://myhost.mydomain/rt3";
HelpDesk-comment: "|/opt/rt3/bin/rt-mailgate --queue HelpDesk --action comment
--url "https://myhost.mydomain/rt3
In RT. I have the account RT
I send and email to r...@myhost.mydomain.ca
I recieve the bounce message.
<r...@myhost.mydomain.ca>: Command died with status 1: "/opt/rt3/bin/rt-mailgate
--queue HelpDesk --action correspond --url https://rt.mydomain/rt3";.
Command output: local: fatal: execvp /opt/rt3/bin/rt-mailgate: Permission
denied
Could someone please help me out.Thanks for your time. John
_________________________________________________________________
Find info faster and easier with Internet Explorer 8.
http://go.microsoft.com/?linkid=9655583_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: sa...@bestpractical.com
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
