Ok, rt3.conf looks like as below:

[r...@rt conf.d]# cat rt3.conf
LoadModule fcgid_module modules/mod_fcgid.so

# Use FastCGI to process .fcg .fcgi & .fpl scripts
# Don't do this if mod_fastcgi is present, as it will try to do the samei thing
<IfModule !mod_fastcgi.c>
  AddHandler fcgid-script fcg fcgi fpl
</IfModule>

# Sane place to put sockets and shared memory file
SocketPath run/mod_fcgid
SharememPath run/fcgid_shm

# Main instance
Alias /rt/NoAuth/images/ /opt/rt3/share/html/NoAuth/images/
ScriptAlias /rt /opt/rt3/bin/mason_handler.fcgi/
[r...@rt conf.d]#

but i still have the same result.

regards,
chanty




________________________________
From: "jmose...@corp.xanadoo.com" <jmose...@corp.xanadoo.com>
To: ty chan <chanty...@yahoo.com>
Cc: julien <j...@julbox.net>; rt-users@lists.bestpractical.com; 
rt-users-boun...@lists.bestpractical.com
Sent: Friday, May 8, 2009 9:02:22 AM
Subject: Re: [rt-users] Reqest Tracker CentOS 5.3 setup

You need to uncomment the LoadModule line and add:

<IfModule !mod_fastcgi.c>
  AddHandler fcgid-script fcg fcgi fpl
</IfModule>

This assumes you have installed mod_fcgid from CentOS's yum respository and
are not trying to use mod_perl or mod_fastcgi.


James Moseley




                                                                          
             ty chan                                                      
             <chanty...@yahoo.                                            
             com>                                                       To 
             Sent by:                  julien <j...@julbox.net>            
             rt-users-bounces@                                          cc 
             lists.bestpractic        rt-users@lists.bestpractical.com    
            al.com                                                Subject 
                                       Re: [rt-users] Reqest Tracker      
                                       CentOS 5.3 setup                    
             05/07/2009 08:52                                              
             PM                                                            
                                                                          
                                                                          
                                                                          
                                                                          




I am sure about debugging with Firebug.
please see below my rt3.conf file as below:

[r...@rt conf.d]# cat rt3.conf
#LoadModule fcgid_module modules/mod_fcgid.so
# Sane place to put sockets and shared memory file

SocketPath run/mod_fcgid
SharememPath run/fcgid_shm

Alias /rt/NoAuth/images/ /opt/rt3/share/html/NoAuth/images/
ScriptAlias /rt /opt/rt3/bin/mason_handler.fcgi/
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