On Fri, May 8, 2009 at 4:54 PM, Aleksey Tsalolikhin <atsaloli.t...@gmail.com> wrote: > > The fine manual states, > > You also need to give the Everyone pseudogroup the privilege > "CreateTicket" on all queues that rt-mailgate will be using, > because mail requests are by default unauthenticated. > > How do I give Everyone this privilege, please?
In RT Web interface, Configuration -> Global -> Group rights -> Everybody Thanks Trengo on the IRC channel! I'd like to add this to the manual... or have it added... which would be appropriate and what would be the next step, please? Best, -at _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
