Doh, it was the actually template that had errors. The weird thing was
that it just got ignored with no error until I started trimming it
back. This then uncovered from typos etc. Anyway, the finished working
template (good for other to use) is:
Subject: Task assigned to {$Ticket->OwnerObj->FriendlyName();}:
{$Ticket->Subject();}
Dear {$Ticket->OwnerObj->FriendlyName();},
{$Transaction->CreatorObj->FriendlyName();} has assigned the following
task to you:
"{$Ticket->Subject();}"
Please visit the following URL for more info or reply to this ticket:
{$RT::WebURL}Ticket/Display.html?id={$Ticket->id;}
-------------------------------------------------------------------------
Original ticket with subject "{$Ticket->Subject();}":
-------------------------------------------------------------------------
{$Ticket->Transactions->First->Content();}
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: sa...@bestpractical.com
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
