Hi Kavin
I have tried hard to implement according to your advise. but unfortunately it does not work or may i did something wrong. http://code.bestpractical.com/bps-public/rt/3.8/trunk/docs/templates.pod can you please give me some exact example so that i use that with little modification. I have spent 10 hours for this task to sent mails in text/html. i am thinking about to modify SendEmail.pm, as this was not the right way to deal with so i did not change this file. as it is clearly mentioned here that for security reason we only send textual mails. can you please help ? Part of the /usr/lib/perl5/vendor_perl/5.10.0/RT/Action/SendEmail.pm # For security reasons, we only send out textual mails. foreach my $part ( grep !$_->is_multipart, $MIMEObj->parts_DFS ) { . . . On May 31, 2009, at 12:32 AM, Rana Tanveer wrote: > I am using RT 3.8.2, but RT is sending only plain text messages. Please read docs/templates.pod in your RT tarball which describes the steps necessary to generate outgoing HTML email (the settings below only affect display of mail within RT) -kevin > > i used below setting but same result. > > Set($PreferRichText, 1); > Set($MessageBoxRichText, 1); > Set($MessageBoxRichTextHeight, 200); > > I even try to search mailing lists but no luck. > > could anyone guide me what is wrong, or what might should i have to > use ? > > -- > --------------------------------------------- > Rana Tanveer > +923224194457 > http://www.sysadminsline.com > --------------------------------------------- On Sun, May 31, 2009 at 10:32 AM, Rana Tanveer <ranatanv...@gmail.com>wrote: > Hi Every one. > > I am using RT 3.8.2, but RT is sending only plain text messages. > > i used below setting but same result. > > Set($PreferRichText, 1); > Set($MessageBoxRichText, 1); > Set($MessageBoxRichTextHeight, 200); > > I even try to search mailing lists but no luck. > > could anyone guide me what is wrong, or what might should i have to use ? > > -- > --------------------------------------------- > Rana Tanveer > +923224194457 > http://www.sysadminsline.com > --------------------------------------------- > -- --------------------------------------------- Rana Tanveer +923224194457 http://www.sysadminsline.com ---------------------------------------------
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