Remi,
HA! you're right. That's a bit convoluted but, what the hey. I
"gotta do what I gotta do". This will be helpful in validating CF
entries for certain Queues. Thanks.
Kenn
LBNL
On 6/10/2009 8:12 AM, Rémi wrote:
Hi Ken,
here is the code I use to do what you want (quite painful like Jesse
says ...)
my $CustomFieldObj = RT::CustomField->new($_[0]->CurrentUser);
$CustomFieldObj->LoadById($field);
my $CFVs = $CustomFieldObj->Values;
while ($CFVs and my $value = $CFVs->Next ) {
if ($value->Name eq $_[0]->FirstCustomFieldValue($field)){
return $value->Category;
}
}
($_[0] is a the Ticket object and $field is the CF id)
Rémi
2009/6/9 Ken Crocker <kfcroc...@lbl.gov <mailto:kfcroc...@lbl.gov>>
Jesse,
Painful?? Please explain. I'd love to hear it.
Kenn
LBNL
On 6/9/2009 11:56 AM, Jesse Vincent wrote:
On Tue 9.Jun'09 at 11:26:08 -0700, Ken Crocker wrote:
Jesse,
I was thinking that that particular command gave me the Custom Field
value
only. I don't see where the "category" value for that CF can be determined
from
that code.
Indeed. I misread your question. Category is an attribute of the
CustomFieldValue, itself. Getting at it will require some more work
and will be a bit painful
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