Looks like using CommandByEmail is going to be extremely useful (especially for setting ownership of tickets), but I have a couple of questions:
1. is it stable under 3.8.2? 2. I'm assuming it uses the rt-mailgate (and thus my PostFix aliases), but to what action is it tied into? i.e. If I'm setting the owner, I don't really want commands and/or message to go out as correspondence or comments for that matter. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
