Hello Bahsir, (Owner = 'userB' OR Owner = 'userA') AND (Status = 'Resolved)
Pop that into your advanced tab, hit apply, and you are good to go. Thanks, Bill G. On Fri, Jul 3, 2009 at 3:42 AM, Bashir Jahed <bashir.ja...@nha.co.za> wrote: > Hi Everone, > > > > I want to do a search based on the following: > > Tickets resolved by userA and userB and userC where tickets status is > resolved and ticket was created after 2009-06-01 > > > > I am able to search for one user at a time, if I do userA and UserB it > searches tickets that are owned by userA and UserB > > > > Can someone help please? > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: sa...@bestpractical.com > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- Bill Graboyes On Assignment At: Toyota Motor Sales, USA, Inc. Consumer Portal Delivery Office: (310) 468-6754 Cell: (714) 515-8312
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
