On Wed, Jul 08, 2009 at 09:59:17AM -0700, Hossein Rafighi wrote: > If an unprivileged user does a search for articles they can find them, > but those articles don't show the "Referred to by" links, and therefore > these users can't see the body/contents of articles. Privileged users > can see the "Referred to by" and can click on the link and read the > contents. Do I make sense?
I think this is a terminology problem. Links are not Content Links are either automatically generated to tickets that used the RTFM Article or to other things that you've manually linked. The Content of an Article is stored in Custom Fields which in the Self Service UI are displayed below the Name and the Summary. If you need to see Links in SelfService, you'll have to follow the directions from my previous mail and either overlay Article/Display.html or create a callback and use that (and send a patch to have the callback make it into core) -kevin _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
