Hi, We have recurring tasks (monthly and quarterly) like patch update or run scan vulnerability that I would like to set to create ticket on a certain time.
Here's I would like to do: I create a new ticket "run scan vulnerability on server X". After running, I will close this ticket. On next month, this ticket automatically will be re-opend (or a new one generated). I'm thinking of using RT Reminders. I've checked it but the scrips that I saw, use reminders to send open tickets that are due over a period of time. Does anyone was able to do this and any scrips that I can check? Thanks! Roehl
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