Justin, Don't grant it to everyone. Grant it to groups of Privileged users..
Kenn LBNL On 7/23/2009 8:00 AM, Justin Pratt wrote: > Is there a way to prevent a particular user from replying to tickets, > despite the ReplyToTicket right being granted to Everyone? > > Thanks, > Justin > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: sa...@bestpractical.com > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
