Instead of a text link in ticket history for attached PDFs to "Download somefile.pdf," I would like to show these as thumbnail images that preview the first page of the document, similar to how regular attached images are shown in history.
Converting a PDF document into a PNG image seems easy with ImageMagick convert -density 600x600 -resize 800x560 -quality 90 $file `echo $file|cut -f1 -d'.'`.png Does anyone know what code RT would need to make this change? I think it might be another "elseif" at the end of html/Tickets/Elements/ShowTransactionAttachments but don't have a clue how to invoke the conversion and output the result. Allen _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com