On Jul 29, 2009, at 4:16 PM, Michael Ellis wrote: > I am considering attaching .wav files of the voicemail left on our > helpdesk to rt tickets, but I'm worried about performance/stability > if I start putting this amount of binary data in the system. I ran > this thought by our local DB guy and he
FWIW our voicemail system dumps all voicemail as WAV files into a separate queue that is transcribed by the support staff. We've probably got 7k messages in there now, no problems so far. -- Jo Rhett Net Consonance : consonant endings by net philanthropy, open source and other randomness _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
