On Sun, 2009-08-02 at 02:18 -0500, Anton Krall wrote: > I just downloaded and installed RT and I got it working but I dont know how > to start configuring it.. Besides what the web interface has about users and > queues... It seems it needs to know more about email and for example, my > domain.. The user web page still shows example.com .... I read the wiki and > found some interesting articles but seems information is scattered. > > Is there a quick start guide that can help you configure RT to get you up > and running faster and a step by step guide on which files to change and > configure? > > Thank You!
You can skip a lot of this. But the section it should like you are missing in the RT_SiteConfig.pm: http://www.debianadmin.com/howto-setup-request-tracker-36-on-debian-etch.html Here is a series of articles that cover how to install and setup RT "the hard way" but still has some good information. http://www.sun.com/bigadmin/features/articles/req_track_1.html Beyond that, google...lots of google. Hope this helps, Jeremy _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
