On 08/05/2009 02:47 PM, Christopher M. Hobbs wrote:
When I try to create a user, I have been getting the
following error:
* User could not be created: Email address in use
The user has created tickets via email before. Is that
address in a database somewhere, perhaps? The user isn't
listed in the Users section of the configuration screen.
Thanks!
If they've created tickets by email they're probably an unprivileged
user. Configuration->Users only lists privileged users. Do a search (at
the bottom of the page) for the email address. You can then edit the
user definition.
Jeff Voskamp
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