On 08/25/2009 09:19 AM, Emmanuel Lacour wrote: > On Mon, Aug 24, 2009 at 10:25:28PM -0400, Rich West wrote: > >> Is there an easy(ish) way to determine what version of the perl modules >> are installed on each of these systems so I could attempt to sync the >> two? Or am I barking up the wrong tree here. I even went so far as to >> perform a complete clean install of the production tree and the two >> extensions that we are currently using, changing only the master >> RT_SiteConfig and the external auth RT_SiteConfig files to no avail. >> >> > a first easy step is to compare what RT give you as a summary of > configuration in RT web ui menu: Configuration->Tools->System > configuration. >
Doh.. forgot that was there. Thanks! That helped.. I was able to make sure that everything was sync'ed between the two from an RT perspective. Thanks! -Rich _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com