Hi, I am using RT 3.8.4.
In the attachment *) mime_mail1.txt : the actual mail content is attached as a .htm file and nothing displays in the transaction content. In the second attachment *)plain_text_content_type.txt : this displays the content of the transaction. I hope this could help you. Also I did little R&D, and found Email-MIME-CreateHTML-1.026 in cpan. Would it be possible if this module is missing or so..? I have to check it yet if its installed in my system. I'll try to install this and see what happens.. Keep you posted.. Thanks Manohar -----Original Message----- From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Jesse Vincent Sent: Friday, September 04, 2009 9:01 PM To: H Manohar rayker Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] MIME in RT. On Fri, Sep 04, 2009 at 08:50:55PM +0530, H Manohar rayker wrote: > Hi, > > > > Mails received to RT with "Content-type: multipart/mixed; > boundary="----------=_1252065429-28139-0" in the mail header info are not > getting displayed back while replying or corresponding back VIA RT ( i.e, > transaction->content) > They generally do for me. Can you show us the full MIME structure of a failing message? (Also, what version of RT are you running?) > > > However Content-Type: text/plain; charset="utf-8" will get displayed in the > transaction->content results. > > > > How can I enable this in RT? > > > > > > Thanks > > Manohar > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: sa...@bestpractical.com > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com -- _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
X-ScanInfo: Scanning... Scanning... Return-path: <nob...@localhost.localdomain> Envelope-to: manoha...@xxx.com Delivery-date: Fri, 04 Sep 2009 02:21:29 -0500 Received: from [122.181.6.50] (port=44668 helo=localhost.localdomain) by gator78.hostgator.com with esmtp (Exim 4.69) (envelope-from <nob...@localhost.localdomain>) id 1MjT6t-00020f-IZ; Fri, 04 Sep 2009 02:21:28 -0500 Received: from localhost.localdomain (Cent-RT [127.0.0.1]) by localhost.localdomain (8.13.8/8.13.8) with ESMTP id n847I7tX027607; Fri, 4 Sep 2009 12:48:07 +0530 Received: (from nob...@localhost) by localhost.localdomain (8.13.8/8.13.8/Submit) id n847I7uX027606; Fri, 4 Sep 2009 12:48:07 +0530 Subject: [company_name #501] Re: [Sysadmin] Urgent - Please Install From: "James via RT" <r...@xxx.com> Reply-To: r...@xxx.com In-Reply-To: References: <rt-ticket-...@xxx.com> Message-ID: <rt-3.8.4-21968-1252048686-1913.501-...@xxx.com> Precedence: bulk X-RT-Loop-Prevention: company_name RT-Ticket: company_name #501 Managed-by: RT 3.8.4 (http://www.bestpractical.com/rt/) RT-Originator: ja...@xxx.com Bcc: MIME-Version: 1.0 X-RT-Original-Encoding: utf-8 Content-type: multipart/mixed; boundary="----------=_1252048686-21968-1" Date: Fri, 4 Sep 2009 07:18:07 +0000 X-Cyberoam-Version: 9.5.8.24 X-Cyberoam-smtpxy-version: 1.0.5.3 X-Cyberoam-AV-Status: Clean X-Cyberoam-Proto: SMTP X-Cyberoam-AV-Policy: None X-Cyberoam-AS-Policy: Global Spam Policy X-Cyberoam-Version: 9.5.8.24 X-Cyberoam-popxy-version: 1.0.0.2.7 X-Cyberoam-imapxy-version: 1.0.0.2.7 X-Cyberoam-AV-Status: Clean X-Cyberoam-AS-Policy: Global Spam Policy
X-ScanInfo: Scanning... Return-path: <nob...@localhost.localdomain> Envelope-to: manoha...@company_name.com Delivery-date: Fri, 04 Sep 2009 04:51:33 -0500 Received: from [122.181.6.50] (port=39764 helo=localhost.localdomain) by gator78.hostgator.com with esmtp (Exim 4.69) (envelope-from <nob...@localhost.localdomain>) id 1MjVS8-00018N-FE; Fri, 04 Sep 2009 04:51:33 -0500 Received: from localhost.localdomain (Cent-RT [127.0.0.1]) by localhost.localdomain (8.13.8/8.13.8) with ESMTP id n849mAZm028389; Fri, 4 Sep 2009 15:18:10 +0530 Received: (from nob...@localhost) by localhost.localdomain (8.13.8/8.13.8/Submit) id n849mABZ028388; Fri, 4 Sep 2009 15:18:10 +0530 Subject: [company_name #504] [Sysadmin] Configure e-mail client From: "mithun.s via RT" <r...@company_name.com> Reply-To: r...@company_name.com In-Reply-To: <2545.220.227.185.2.1252057825.squir...@company_name.com> References: <rt-ticket-...@company_name.com> <2545.220.227.185.2.1252057825.squir...@company_name.com> Message-ID: <rt-3.8.4-28145-1252057689-612.504-...@company_name.com> Precedence: bulk X-RT-Loop-Prevention: company_name RT-Ticket: company_name #504 Managed-by: RT 3.8.4 (http://www.bestpractical.com/rt/) RT-Originator: mithu...@company_name.com Bcc: MIME-Version: 1.0 Content-Transfer-Encoding: 8bit Content-Type: text/plain; charset="utf-8" X-RT-Original-Encoding: utf-8 Date: Fri, 4 Sep 2009 09:48:10 +0000 X-Cyberoam-Version: 9.5.8.24 X-Cyberoam-smtpxy-version: 1.0.5.3 X-Cyberoam-AV-Status: Clean X-Cyberoam-Proto: SMTP X-Cyberoam-AV-Policy: None X-Cyberoam-AS-Policy: Global Spam Policy X-Cyberoam-Version: 9.5.8.24 X-Cyberoam-popxy-version: 1.0.0.2.7 X-Cyberoam-imapxy-version: 1.0.0.2.7 X-Cyberoam-AV-Status: Clean X-Cyberoam-AS-Policy: Global Spam Policy
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com