Hi We're having a small issue with e-mail case sensitivity. User j.sm...@blah.com works as long as the case exactly matches, attempting to reply to a case as j.sm...@blah.com causes the following message:
RT could not load a valid user, and RT's configuration does not allowfor the creation of a new user for this email (j.sm...@blah.com). I've had a look through the wiki and the mail archives and drawn a blank. Does anybody know if there is a way to make RT not care about the case of the mail address We're using a MySQL backend and EXIM mta regards Garry -- Dr Garry Booth IT Services Loughborough University _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
