On 9/21/09 9:15 AM, "Robert Nesius" <nes...@gmail.com> wrote: > >> Set(@Plugins,qw(RT::FM)); > > You need to turn on the extension by adding the > RT::Authen::ExternalAuth module to that quoted array. > > Also, I saw this below: > >>> # The username RT should use to connect to the LDAP server >>> 'user' => 'AD_Info\\LDAP', >>> 'pass' => 'pass', > > That may or may not work. If your user is LDAP, you may actually need > to use: l...@domain.yourcompany.com, and you may need to add the > @domain.yourcompany.com as an auto-appended suffix so your users can > log on with their basic username. > > -Rob >
As long as you're in a single domain forest, you don't need to specify the NetBIOS name of the domain. When in a multi-domain forest, you should use the Windows 2000 syntax (u...@domain.tld) and then make sure you're pointing RT at a domain controller for that given domain that has a trust relationship with the others in the forest. -- Gary L. Greene, Jr. IT Operations Minerva Networks, Inc. Cell: (650) 704-6633 Phone: (408) 240-1239
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